Am I under any obligation to buy from your Estimator?
How long will it take to arrange a Home Visit?
How long Does a Choose at Home visit take?
This depends on the size of the rooms to be measured and how long it takes for you to choose your flooring ! We normally allow 1 hour per call for the estimator to provide your quotation and drive to his next call.
How long does it take to arrange fitting once we have placed an order?
As we receive Next Day Delivery from our suppliers on 90% of all Carpets and Flooring we can usually fit within 2-4 Working Days.
Is it possible to deliver me samples and then let me think about it?
Choosing Carpets and Flooring should take careful consideration and as such we are happy to call out, measure up and leave a selection of samples for you to look at and consider, We can then arrange collection and provide a quote if you find anything suitable.
How can I Pay for my Carpets and Flooring?
We accept all major credit cards, Personal cheques with a guarantee card and Cash. If you are buying on behalf of a company please call the office to agree terms and conditions. We are VAT registered and will issue a VAT receipt for all work completed.
When do I pay you?
We usually ask for a minimum 30% deposit to place your order and the balance must be paid to our carpet or flooring fitters once they have completed the work to your satisfaction.
Where is your Carpet Showroom and Head Office ?
Our Head Office and recently extended showrooms are at 91 Sandringham Road, Intake, Doncaster DN2 5JA
What Areas do you cover with your Choose at Home Service ?
We currently cover the following areas, Doncaster, Sheffield, Leeds, Wakefield, Normanton, Selby, Rotherham, Barnsley, Gainsborough, Chesterfield, Worksop, Retford, Goole, Scunthorpe, Dewsbury, Castleford, Pontefract, Knottingley.
Please contact us if you require work quoting in any other areas!
How Much do you charge for Insurance Estimates?
We charge £15.00 for a written insurance estimate but if our quote is successful we give you a 25.00 Discount voucher !
(There is no charge for existing or previous customers.)
Do you offer any Fitting Guarantees?
All of our work is carried out to our high standards and you can expect a perfect finish from all of our fitters.
We also offer a 3 Year Fitting Guarantee on all of our work. So if your carpet expands and requires a restretch within this period just let us know and we will call out free of charge and rectify the problem !
How many samples do you carry on your vehicle?
We have a huge selection of carpets, Vinyl flooring, Laminate flooring, Carpet Tiles and Karndean on our vans. When you book your home visit, we will ask you what type of product and colour you require and then our estimator will collect any additional samples from our showroom prior to your visit.
If you want a aqua blue bedroom carpet we can always deliver a great selection !
Do you work with Landlords and Letting Agents?
We have a great network of Landlords and Letting agents who we work with to provide great hard wearing carpets at very reasonable prices. We also supply Shops, Schools, Hotels, Hospitals, Gyms and all other commercial premises. We can also give advice on non slip flooring and all safety issues.
To save disruption to your business we can carry our any work at night or at weekends.
Get a quote online now or Call Surefit Carpets in Rotherham on 01709 847 491.