The best way to retain the look of your new carpet or rug is through regular vacuuming. Twice a week is perfect. This prevents grit and dirt at the base of the carpet pile accumulating and becoming abrasive, which can lead to increased wear and tear.
To protect your carpets, we also advise placing door mats at all entry points to your home or office. This will scrape dirt, grit and moisture from people’s shoes. Try to clean the door mats regularly too, to ensure their efficiency.
Rubber soled shoes and all types of heels can wear away carpets and rugs, especially in front of chairs where heel abrasion is difficult to avoid. Periodically moving chairs and restricting the use of sports shoes and trainers in certain areas is a good idea.
All carpets get dirty. After a while they’ll need cleaning to bring back their appearance and colour. We recommend carpets be cleaned by a specialist cleaning company that use the correct solvents and cleaning agents.
If you clean your carpet yourself, always follow the manufacturer’s instructions. You should always test a small, unobtrusive area before cleaning the entire carpet. If a stain reappears after you’ve already cleaned it, the spill and/or the cleaning agent may not have been removed completely. So that means you’ll need to clean and rinse the carpet again.
If in doubt consult a carpet cleaning specialist. If you need any further advice, call us on 01709 847491 or Contact Us.
Spills and stains
The basic rule for dealing with spills and stains is to act fast. Gently dab the excess spill with a paper towel or a clean white cloth. Never rub. Rubbing can spread the stain and damage the carpet.
Once you’ve contained the stain, use an appropriate cleaning product and work from the outside edge to the centre of the stain. Use small quantities of the product at a time. Don’t pour the product directly on the stain; work it into the stain with a small, soft brush, cloth or sponge.
Always read the label of any cleaning products, as some harsh cleaners will remove the colour from your carpet, which will leave even more damage. It’s a good idea to try the carpet cleaner on an inconspicuous part of your carpet first.
Once the carpet is clean, blot up any excess liquid with paper towels and allow the spot to dry. Use a hairdryer if you have one handy. If you find that some of the stain is still visible, repeat the process until it’s removed.
- Soak up liquid with kitchen roll, tissues, toilet roll or a clean cloth
- Scoop up or scrape off any solids
- Try to identify unknown spots prior to treatment. If unsure, use a solvent first
- Always blot the stain, never rub
- Always work from the outside edge of the stain inwards
- Take care with applying solvents to bitumen-backed carpet tiles
- When using solvents always ensure there’s plenty of fresh air ventilation
- Always thoroughly rinse out water-based spotters with clean water
- Dry the spot, if possible, with a hair dryer
If the stain proves difficult to remove you should consider calling a professional carpet cleaning company. Most companies will do a spot clean for a small charge.
If you need any further advice, call us on 01709 847491 or Contact Us.